BSNL, which stands for Bharat Sanchar Nigam Limited is a popular telecommunications company which is being owned by the Indian Government. Bharat Sanchar Nigam Limited(BSNL) is apparently the oldest telecommunications company which had started their major operations in 2000 by providing telecommunications services and network management. BSNL is recognized to be the largest provider of broadband services and also telephony and also the fifth largest mobile telephony provider. Apparently they had 60% market shares but in the recent days, they lost their glory.
Highlighting the above mentioned statement, BSNL was once a necessity in every family, be it in terms of mobile phone network or broadband connection and much more. A whole generation grew up with the habit of accepting BSNL as an important factor in their families’ lives but nowadays, the scenario is different. Nowadays, if any individual opts for a BSNL mobile network, he or she needs to put a lot of efforts to find a recharge shop, provided he or she is not accustomed or comfortable with online procedure of mobile recharging. BSNL mobile network is nowadays absolutely obsolete but their broadband services are still in demand due to the enhanced speed and other major factors.
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The major reason for this downfall of BSNL is the competition in the telecommunications market against other telecommunications companies and organizations who have their roots in the private organizations. Connections such as Airtel, Vodafone have marketed themselves as more attractive than the mainstream BSNL product. After the inception of Reliance JIO services, the glory of BSNL has been lowered by maximum extent, the only reason being the incapability of BSNL to market its product properly and the inability to provide exciting and attracting offers to its prime customers. It is noticed that users with special provisions such as government employees who get a specific discount on BSNL or have entirely free facility, opt for using BSNL these days.
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But a major achievement of BSNL is definitely its expansion rate. One cannot ignore its contribution in the market without any substitutes and also its expansion to the rural areas where it provided quality network and provided sufficient knowledge to the people for accessing the network. In a nutshell, one cannot ignore the history built up by BSNL in the telecommunications market.
USSD codes stand for Unstructured Supplementary Service Data. USSD code is the protocol which is adapted by any GSM network in order to facilitate the communication within the computer systems of the service providers. USSD codes have multiple advantages for which specifically an individual code is assigned. These codes are also referred to as Quick Codes or Feature Codes, and these codes can be up to the probable length of 182 characters which are alphanumeric in nature.
The system of bsnl USSD codes is based upon a basic two way communication exchange system which enables open and simplified communication within the user and the operators. Whenever a user opts for sending a message to the phone company organization, that message is received in a proper form in a computer which is assigned for a particular USSD. The opposite way works in a simplified manner where that specific computer machine sends a message to the user with the property that the message can be well displayed on the phone of the user.
In most of the cases of its operation, USSD codes are used to check the balance of a phone. Due to the modification in USSD technology, sometimes USSD codes work in synergy with the Short Message Service(SMS) where the telecommunications department acknowledges the effort of their users and sends an acknowledgment message, stating a glimpse of the upcoming details.
However, USSD codes are not static. This means they cannot be stored for future use, they only can be applied in cases of instant use. Even the synergy with SMS service is also designed for instant application only. The special applications include usage of USSD apart from basic mobile facilities, USSD format is also availed by some famous websites to communicate with some featured type phones.
In general USSD codes are designed in the manner where they are user friendly and provide the user with several options to choose for which it is easy to use. The whole concept of USSD is an automated system which instructs the user to request his or her query and then asks to wait for the reply from the companies’ side. One more major facility of USSD codes is that they cannot be restricted on the grounds of roaming. This means when an individual is away from his or her home town, he or she can have simplified access of USSD codes without any issues.
USSD codes are numerous in terms of numbers but if generalized, some particular USSD codes have their rate and probability of application more than the others. Some commonly used BSNL USSD codes are discussed below:
As mentioned earlier, BSNL has a large number of USSD codes for the balance checking purpose with various specifications. Those numbers and USSD codes are discussed below:
Apart from these regular ones, there are a few more USSD codes which are associated with messages, they are as follows:
Customer care is necessary for any telecommunications center and BSNL also has a broad range of customer care contact numbers throughout this country. To be precise, BSNL has different contact numbers of customer care for different states throughout India. Apart from just dialing up the customer care number, a user can also lodge his or her complaint on an online platform which is more effective nowadays as the outreach of social media is recommendable. The customer care contact numbers for different states are given below:
Apart from the region specific customer care numbers, BSNL also has a toll free contact number which is 1800-180-1503.
Apart from the Balance checking, USSD codes are also used in various other purposes which primarily include activation and deactivation of the services. The other BSNL USSD codes are as follows:
With a huge range of merits and user friendly technology, USSD codes have a few demerits also which can be neglected. Due to the weak network connection of BSNL these days, sometimes the execution and the USSD acknowledgment takes more time than expected. But ignoring these small discrepancies, the service provision is beneficial and its impacts cannot be neglected. Once, BSNL was a the dominating brand in the world of telecommunications, but at present also, BSNL has a simplified process for execution and operation of its USSD codes.
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